Don’t wait for an unexpected audit to negatively impact your laboratory billing department—call 1-800-831-9419 Ext. 0230 to request a demo of Healthpac’s powerful platform today!
Discover what Healthpac’s software solutions can do for your medical laboratory billing processes by calling 1-800-831-9419 Ext. 0230 for a demo request today.
When it comes to software for your laboratory’s billing purposes, it can be tempting to opt for services that claim to be “free” in order to save on operational costs. However, these “free” programs are not always what they seem.
Most lab billing software that claims to be free comes with these four distinct problems:
Taking risks on software that lacks technical support, customer service, or the necessary safety protocols is likely to cost your practice more in the long run, making that “free” software much more expensive.
Healthpac’s billing software allows for extensive customization and flexibility for your specific specialty or billing needs. Unlike many free software options, our services are fully backed by premium support services that facilitate continual growth and knowledge-sharing among users. We have dedicated forums designed for feedback, sharing of ideas, and workflow options. We provide weekly updates to our software, as well as monthly webinars to illustrate the enhancements in a step-by-step format. Updates are then listed on our Wiki page, our online training manual, available to our users 24/7.
Current Healthpac users can attest to the reasons they love our software: the cost containment aspect combined with the full flexibility to customize the system – either internally or in partnership with our support team – to perform the billing as each organization wishes and still maintain direct visibility on the data and system configuration.
Our state-of-the-art laboratory billing software was designed to integrate seamlessly with our practice management and EHR system software. Likewise, Healthpac’s partnered vendors integrate easily with our billing software and our partners have excellent user feedback on important items such as support, pricing, and software integrations.
Our billing solutions come with a host of robust features right out of the gate; however, it is certainly not a one-size-fits-all solution. We understand that the needs of pathology lab workers, diagnostic departments, or other hospital facilities are unique; which is why we provide customizable features designed to regulate your workflow and process claims more easily within your specific setting.
With our healthcare billing software, you are able to easily view reimbursement rates from payers before processing samples, and we aim to empower healthcare workers with easy access to essential data, including automated reporting and payer performance tracking. Likewise, with access to our dashboard analytics, designed to streamline processes and communication between health care facilities and payers, you will have the tools to find the healthcare billing solutions you need through our integrative software.
We employ an extremely knowledgeable support team for you to utilize whenever you need them. Our methodology is rooted in continual learning and improvement through group collaboration and implementing customer feedback regularly.
Our training department is designed to help you brainstorm and find new workflows, while our customer users’ forum is aimed at sharing feedback, ideas, and workflow enhancements. We also host an annual Users’ Meeting in Savannah, GA to further enhance relationships and group collaboration, which is a full conference with partnered vendors, Healthpac departmental classes, and a themed party at the end.
Further, we provide weekly updates to our software and a monthly webinar, where each new update is illustrated in a step-by-step manner. The updates are then listed on our Wiki page and our online training manual, which is available to our customers 24/7.
We believe that group collaboration and knowledge sharing leads to further enhancements in our software, which is why we make these available for all clients, free of charge.
In short, we offer both! We provide software that is both cloud-based and customer hosted so that our clients have the most robust set of options available for their practices’ set of unique needs.
1-800-831-9419 Ext. 0230
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