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Business Process Services



Healthpac clients know that support and service are top priorities for us, and since 2012 delivering support services when our clients need it is part of our client commitment. Healthpac clients add support services for a variety of reasons, including catching up backlogs, building in variability into the “direct cost” part of their P&L, scalability, time savings, gaining a better understanding of client profitability through Healthpac’s reporting and balancing the difficulty of juggling multiple billing platforms. Cost savings can be a consideration, but often our clients simply need temporary help with their billing processes.

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Reasons Healthpac Clients Add Support Services

Ways to add support services

On a Project Basis

On an FTE Basis

On a Transactional Basis

Guarantees

Healthpac guarantees comprehensive system knowledge, 98% accuracy or higher, 48-hour turn around time and most work is completed within 12 hours and pegged productivity expectations. Additionally, management, question and answer sessions and buffer resources are all included at no additional cost. In addition to our help, you get the full knowledge of our staff to help you through any question or issue.

History